
High security · Ajax
Safe Opening & Combination Change in Ajax
Pry marks circle the dial after an overnight break-in attempt, and the safe now refuses every number that used to open it, as if something inside has locked itself down.
Call now · open 24/7(289) 275-3289In plain words
Safe opening favours the gentlest method that fits the particular safe and lock, with drilling kept as a later option rather than a first resort. Manipulation and decoding are tried first for a mechanical dial, and a manufacturer reset or override path where one exists for an electronic keypad. Where those routes are unavailable or exhausted, drilling enters the conversation, aimed at a point the maker's own service literature marks as reachable and repairable. Most safes that still have their original lock in reasonable condition never reach that last rung at all.
How the visit goesPry marks circle the dial after an overnight break-in attempt, and the safe now refuses every number that used to open it, as if something inside has locked itself down.
Safe Opening & Combination Change · Ajax
How the visit goes

- 1
Records, plates and security ratings
A safe's data plate, when it survives, often carries more than a model number: many list a UL security classification for the lock itself, information that tells the locksmith what level of manipulation resistance to expect and what tools the job calls for. Any paperwork the owner still has, a purchase receipt, a service record from a previous visit, or a manual tucked in a drawer, adds detail that speeds up identification. Where none of that survives, the locksmith builds the same picture by reading the hardware directly, just with a few extra minutes spent confirming what the plate would otherwise have said.
- 2
Freeing a jammed relocker or bolt work
When the combination or code is correct but the door still will not move, the problem sits in the bolt work rather than the lock. The locksmith traces the linkage between the lock and the bolts, looking for a tripped relocker, corrosion, or a bent part from an earlier impact, and works to free or bypass the specific point that is jammed. This sometimes means accessing the mechanism from the back or side of the safe rather than through the lock face at all. Once the bolts move freely again, the lock itself is tested separately to confirm it was never the actual fault.
- 3
A plan for the day this happens again
Most safes that needed a reset today will need one again eventually, whether from a future staff change, a forgotten code, or simple wear on an aging lock. Deciding now who is responsible for passing the combination along when roles change, keeping a written record somewhere secure, and having the safe's model and service history noted somewhere accessible all make the next visit shorter and simpler than this one. None of this is required before the locksmith leaves, but a few minutes spent on it now is the difference between a short reset next time and starting from an unknown safe all over again.
In the van
- Dial decoding instrument
- Repair plug and patch plate
- Manufacturer reset tool
- Borescope for internal viewing
- Combination change key
What affects the quote
- 1
Security rating of the existing lock
A higher-rated lock, such as a UL Group 1 mechanical lock, generally takes longer to manipulate or decode than a basic Group 2 lock, and that time is reflected in the visit.
- 2
Contents that affect how carefully the opening proceeds
Cash, business records, prescription logs or firearms each carry their own handling expectations once the door opens, which can shape how the visit is planned and quoted.
- 3
Age and condition of the safe
An older lock with visible wear, a stiff dial, or a keypad with worn buttons often needs more careful handling than a newer unit in good working order.
Same fees day, night or weekend.
Safe Opening & Combination Change: questions
What is a relocker, and does it change how the safe is opened?
A relocker is a small device inside some safes built to jam the bolt work until a trained technician services it, if the case is drilled in the wrong spot, dropped, or exposed to fire, as a defence against forced entry. If one has tripped, the fix is mechanical: freeing or replacing the relocking mechanism, rather than another attempt at the combination. Recognizing a tripped relocker early changes the plan from the first visit rather than after several failed attempts.
I bought the safe secondhand and have no idea of the combination. Can it still be opened?
Yes. A safe with no known history is treated as an unknown from the start: the locksmith identifies the make, model and lock type directly from the hardware and works through the same manipulation, decoding or reset options used on any other safe. Proof of the purchase or transfer establishes your authority to have it opened, and the process afterward does not depend on any prior record existing.
How should I keep a written record of my new combination?
Somewhere away from the safe itself: a sealed note held by a manager, a separate secure file, or a password manager already used for other business records all work better than a note taped to or near the safe, which is one of the first places anyone would check. Deciding who updates that record when staff change is worth agreeing on before this visit ends.
High Security Locks
Safe Opening & Combination Change near you
Durham, Ontario
Ajax information
- Town
- Ajax, Durham, Ontario
- In business
- 29 years
- Hours
- Open 24/7 · nights, weekends and holidays, same fees
- Phone
- (289) 275-3289
- Visits
- On-site assessment preferred. Request a visit or call.
What the census means at the door
23%
Newer homes. About 23% of homes in Ajax were built in 1980 or earlier, according to the 2021 Census.
New homes frequently come with strikes held by short screws into soft framing. Replacing them with longer screws that reach the stud is inexpensive work that adds real strength, and it is one of the first things a locksmith checks in a newer area.
65%
Mostly houses. Single-detached houses make up about 65% of homes in Ajax (2021 Census).
Families in houses hand keys to children, cleaners, dog walkers and neighbours. A locksmith can set up a keypad on the side door for the household and keep the front door on a conventional key, so access matches how the family actually comes and goes.
Nearby
Open 24/7
Request a visit
Pry marks circle the dial after an overnight break-in attempt, and the safe now refuses every number that used to open it, as if something inside has locked itself down.
Call now · open 24/7(289) 275-3289- On-site assessment preferred
- Same fees day, night or weekend
- 29 years in business
