
Emergency Lockouts · Ajax
Lost Keys — Same-Visit Rekey in Ajax
Your purse was taken from the back of a chair at a restaurant. The cards can be cancelled by phone tonight, but the house keys were in the side pocket beside a driver's licence that shows exactly where those keys fit.
Call now · open 24/7(289) 275-3289In plain words
How much a lost key matters depends on what was lost with it. A ring that dropped into a lake on a canoe trip tells nobody where it fits, so the rekey is a tidy precaution. A ring taken with a wallet or bag that carried your address is a different story: someone now holds both the key and the door it opens, and the rekey comes first. The locksmith asks about this on the phone, says plainly which situation you are in, and schedules the visit accordingly. The work is the same either way, and so is the outcome: a key nobody else has.
How the visit goesThe lawyer's envelope held two keys for the new house. The previous owners mention a cleaner, a dog walker and a brother who checked on the place, and the builder's paperwork shows six were cut originally. Four are unaccounted for.
Lost Keys — Same-Visit Rekey · Ajax
How the visit goes

- 1
Confirming who is asking for the change
A rekey decides who can open a door from now on, so the locksmith starts by confirming that the person asking has the standing to decide. Photo identification matched to the address does it for an owner. A tenant shows a lease or a recent bill along with identification, and mentions whether the landlord knows. A property manager or superintendent shows the management connection and says which units or doors are theirs to authorise. None of this is suspicion; it is the same care that stops a stranger with a convincing story from having your own locks reset against you. When something is missing, the locksmith says what would settle it and waits.
- 2
Resetting a homeowner-rekeyable cylinder without its key
Some newer residential locks carry a small slot beside the keyway that lets a homeowner change the key with a learn tool, but only while a working key is in hand. When that key is the one that was lost, the locksmith uses the manufacturer's reset tool instead: the cylinder is pulled from the lock, seated in the reset fixture, and its internal sidebar and wafers are returned to a blank state. A new key of the right blank is then inserted, the learn tool sets the cylinder to it, and the lock goes back on the door taking the new key and rejecting the old one.
- 3
When to think about rekeying again
Rekeying is a repeatable act, and after this visit you know what triggers it. Moving into a new home, because previous occupants and their helpers may hold copies. A contractor or tenant leaving without handing a key back. A separation or a change of roommates. A ring lost with anything that names your address. Manufacturers list exactly these moments, and a household that treats them as routine stays in control of its doors for decades with the same hardware. The locks on the door today can be repinned many more times; only the small pins and the keys change each time.
In the van
- Pin tweezers and shims
- Key gauge and decoder
- Top pins and cylinder springs
- Key blanks in common keyways
- Cylinder retaining-clip and cap tools
What affects the quote
- 1
Master-keyed building cylinders
A condominium or apartment suite cylinder on a building master system is pinned so the master still works, which takes coordination with management and a little more time than a stand-alone house door.
- 2
Number of keys cut
New keys are cut on site and counted individually. Two for a couple or six for a household with teenagers and a sitter: name the number and the quote reflects it.
- 3
Outbuildings, gates and padlocks
Sheds, gates and detached garages often carry padlocks or light cylinders. Bringing them onto the house key may mean a new padlock of a matching keyway, quoted as a part.
Same fees day, night or weekend.
Lost Keys — Same-Visit Rekey: questions
How long does a whole-house rekey take?
Plan on an hour or two for a typical house with three or four cylinders, including the walk-through, identification, pinning, cutting and testing. Each additional cylinder adds a little, as does swapping a cylinder to bring a mismatched door onto the same key, resetting a homeowner-rekeyable lock or clearing a garage opener. The locksmith gives a realistic window on the phone once the list of doors is known.
The ring was stolen with my wallet and licence. What changes?
The priority. A stolen wallet gives the holder your address, and the ring gives them the key to it, so the rekey moves to the front of the queue and the locksmith says so when you call. The work itself is the same: every cylinder the key fitted is repinned and new keys are cut. It helps to list the doors on the phone so the right pin kits and blanks are on the van when it arrives.
Does rekeying weaken the lock?
No. On a conventional pin-tumbler cylinder, the housing, springs and top pins are untouched and only the bottom pins are exchanged for the same grade of part the lock left the factory with; a homeowner-rekeyable design is reset through its own procedure instead, and a high-security cylinder may also need its sidebar or finger-pin elements reset. If the locksmith notices worn parts, replacing them is offered as a separate step, leaving the lock stronger, not weaker.
Lockout Services
EmergencyHome Lockout ServiceThe key slides in and turns all the way round, but the bolt stays put.
EmergencyBusiness Lockout ServiceThe manager who holds the only set of office keys is on a plane.
EmergencyBroken Key ExtractionThat key had been bending a little for years, and you kept straightening it.
EmergencyBreak-In Damage Lock RepairThe shop's aluminum door has a bent meeting stile and the hookbolt is jammed half out.
EmergencySeized & Jammed Lock OpeningIt is the coldest morning of the winter and the key goes halfway into the side door and stops.
Lost Keys — Same-Visit Rekey near you
Durham, Ontario
Ajax information
- Town
- Ajax, Durham, Ontario
- In business
- 29 years
- Hours
- Open 24/7 · nights, weekends and holidays, same fees
- Phone
- (289) 275-3289
- Visits
- On-site assessment preferred. Request a visit or call.
What the census means at the door
23%
Newer homes. About 23% of homes in Ajax were built in 1980 or earlier, according to the 2021 Census.
New homes frequently come with strikes held by short screws into soft framing. Replacing them with longer screws that reach the stud is inexpensive work that adds real strength, and it is one of the first things a locksmith checks in a newer area.
65%
Mostly houses. Single-detached houses make up about 65% of homes in Ajax (2021 Census).
Families in houses hand keys to children, cleaners, dog walkers and neighbours. A locksmith can set up a keypad on the side door for the household and keep the front door on a conventional key, so access matches how the family actually comes and goes.
Nearby
Open 24/7
Request a visit
Your purse was taken from the back of a chair at a restaurant.
Call now · open 24/7(289) 275-3289- On-site assessment preferred
- Same fees day, night or weekend
- 29 years in business