Change or rekey · Ajax

Vintage Mortise Lock Service

The knob flops loose on its spindle and never springs back to level. When you turn it the latch pulls in, but you have to push the knob back yourself, and lately the latch has started staying inside the door instead of catching.

Call now · open 24/7(289) 275-3289

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In plain words

Keys are the part of the job people expect to be impossible, and they rarely are. A bit key, the skeleton key style used on older doors, is cut and filed on the bench to the wards and levers of your particular case, so a lost key can be replaced from the lock itself. A round cylinder on a later mortise lock is rekeyed like any modern cylinder, or exchanged for a new cylinder of matching thread and cam if it is worn out. Either way the service ends with keys in your hand that turn the original lock, and a spare made while the case is on the bench.

Sound familiar?

After a wet summer the entry door sits lower in its frame. The lock works perfectly when the door is open, but with it shut you have to lift the handle and shoulder the door to get the deadbolt to throw.

How the visit goes

Vintage Mortise Lock Service · Ajax

How the visit goes

1
Repair, replacement cylinder or replacement case
The last step of the check is deciding what the lock needs, in plain terms, before any of it is done. Most cases need cleaning, springs and adjustment, and that is the recommendation. A cylinder lock with a worn plug may be better served by a new mortise cylinder of the same thread and cam, keeping the case. A cracked case, a bolt worn thin or a hub broken through calls for a replacement case in the same pocket, and the locksmith measures for it on the spot. You hear which of these applies and why, and if the answer is a replacement case, the choice between a reproduction and a modern case is yours to make.
2
Cutting a bit key to the lock
For a bit-key lock, keys are made to the case rather than copied from a pattern. A blank with the right bow, shank and bit size is chosen, then the bit is filed by hand to clear the wards inside the case and to lift each lever to the correct height. The key is tried, marked, filed again and tried again until it turns the bolt cleanly from both sides. A second key is made to match while the first is fresh. Where a working original exists, it is used as a guide and the new key is cut to it, and a worn original can itself be gently restored if the customer wants to keep using it.
3
Parts, records and the house file
Anything that came out of the lock, a broken spring, a worn lever, the old cylinder, is offered to you rather than thrown away; some owners keep the originals with the house's papers. The locksmith leaves a short account of what was done: the case type and size, what was replaced, whether keys were made or a cylinder rekeyed, and how the strike was adjusted. For a designated heritage property this record shows the original hardware was retained. For everyone else it is simply the sheet you hand to the next locksmith, or the next owner, so nobody has to rediscover what is inside the door.

In the van

Hardwood dowel and wood glue
Deadbolt lever springs
Hub followers and lever packs
Dry graphite or PTFE lubricant
Mortise cylinder and cam

What affects the quote

1
How many keys you want
Bit keys are made individually by hand and cylinder keys are cut per copy, so the count you ask for is a line of its own. Decide who in the household needs one before the visit.
2
Missing or mismatched trim
Sourcing a knob, escutcheon or thumb-turn to match the survivors, from salvage or reproduction stock, is quoted as parts plus the search. Reusing your own trim from another door avoids that line.
3
Extras you choose on the day
A high-security cylinder, a lockbox for a spare bit key or a separate modern deadbolt above the original are optional additions. None is required to make the old lock work, and each is priced as its own line.

Same fees day, night or weekend.

Have it ready

Before you call · 0 / 3

How many keys would you like to have afterwards?
How many doors need attention, and are any of them interior doors?
What does the knob do when you turn it: return, sag, or not come back?

(289) 275-3289

Vintage Mortise Lock Service: questions

Advice · (289) 275-3289

Can my interior doors be serviced too, and can one key work all of them?

Usually yes to the first, and to the second once the locksmith checks the locks. Interior mortise latches with privacy turn buttons are lighter versions of the entry lock and respond to the same clean and re-spring. Interior locks in a house were sometimes supplied to one bit key, and where the key sections, warding and levers actually match, the locksmith can restore that arrangement so a single key opens several bedroom and bathroom doors. It is a practical thing to have when a child locks a bathroom from inside.

Do I need to prove I own the house before you work on the lock?

Yes, and it is a normal part of any lock or key work. Photo identification together with something that ties you to the address is enough. If you rent, the locksmith will ask who should receive the keys, because landlords and tenants in this province are expected to agree on lock changes and share keys. This check takes a moment and it protects every household the locksmith is asked to work for.

Will the door look any different afterwards?

Usually not, when the original case is repaired: the same knobs, escutcheons, faceplate and strike go back on in the same positions, and the only visible change is paint or grime cleared from the edges that were catching. A replacement case is chosen to match the pocket so original trim is reused wherever spacing allows, though an occasional case needs a small pocket or fixing change, explained beforehand.

Change or Rekey Locks

Vintage Mortise Lock Service near you

Pickering Beach

Durham, Ontario

Ajax information

Town: Ajax, Durham, Ontario
In business: 29 years
Hours: Open 24/7 · nights, weekends and holidays, same fees
Phone: (289) 275-3289
Work: lockouts, change or rekey, high security, commercial
Visits: On-site assessment preferred. Request a visit or call.

What the census means at the door

23%

Newer homes. About 23% of homes in Ajax were built in 1980 or earlier, according to the 2021 Census.

New homes frequently come with strikes held by short screws into soft framing. Replacing them with longer screws that reach the stud is inexpensive work that adds real strength, and it is one of the first things a locksmith checks in a newer area.

65%

Mostly houses. Single-detached houses make up about 65% of homes in Ajax (2021 Census).

Families in houses hand keys to children, cleaners, dog walkers and neighbours. A locksmith can set up a keypad on the side door for the household and keep the front door on a conventional key, so access matches how the family actually comes and goes.

Source: Statistics Canada, 2021 Census of Population